WhatsApp Banking – Lesson from the State Bank of India for other banks to learn from

Hanoi 13.Feb.2023
WhatsApp is a convenient and reliable communication channel. The messaging app, now owned by Facebook, has gained significant adoption among the business community worldwide.

Riding the popularity of the app, The State Bank of India is rolling out an RFP for WhatsApp banking. India is known for its massive and efficient IT infrastructure, there are definitely valuable lessons to learn from the tender, from IT architecture to system design to financial constructs.

ABN Asia is distributing the knowledge to you, hoping that it will be good for your work and your bank.

Please find the document attached.

13022023_RFP_Whatsapp Banking Software Solution for SBI Foreign Offices.pdf

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